With a view to expedite drawback to the exporters, as per this (attached) customs notification,
1. Exporters are given 14 days to respond to the queries (if any). For those queries that remain unanswered for 14 days or more the proper Officer shall process and decide such claims on the basis of available records without any further reference to the exporter concerned.
2. All claims pending, as on date, shall also be decided accordingly, in case the exporters do not furnish the requisite reply within 14 days from the date of notification. Date of Notification 09.05.2013